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This is the secret to increase staff loyalty

Source: University of Exeter

Offering praise and having a good working relationship isn't always enough to engender loyalty from staff, employees also need to feel that the relationship with their boss is important, according to new research.

  • It had previously been assumed that a high quality relationship alone would automatically lead to feelings of loyalty towards managers, but this latest research shows that it also depends on whether the employee views the relationship as important in the first place.

  • Researchers also found that a quality relationship with a boss caused greater feelings of psychological empowerment and this effect was felt more strongly when the relationship was viewed as important by the employee.


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